Digital Transformation in Aftersales and Warranty Management: A Review of Advanced Technologies in I4.0
Date Issued
2025-04
Author(s) USM
DOI
10.3390/a18040231
Abstract
This research examines how Industry 4.0 technologies such as artificial intelligence (AI), the Internet of Things (IoT), and digital twins (DT) are used in the digital transformation process of warranty management. This research focuses on converting trad
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